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The Digital Technology Tsunami: Taking The Plunge
The world is in the grip of a ‘digital tsunami’, with a great deal of fossilisation and redundancy being built into our use of new technology.
The commonplace today, from the delivery of medicines by drones on automatic pilot to self-parking cars, was the stuff of science fiction ten years ago. New possibilities are presenting themselves, with some threats, but a deal of opportunity.
Never has local government’s ability to innovate and transform been more important with the opportunity to look afresh at all the things it does and doesn’t do. But with the future is arriving in bits and we require new strategies and models of service delivery to exploit it effectively.
A new approach needs local government to become intelligent, rethink what services it delivers, create capability, whilst continuing to deliver essential services on a day to day basis. But it needs to do this in the context of where the ‘digital and technology’ will take our localities.
As with all success we needs a shared vision for our geographic areas, co-created with its communities, with true alignment of the vision with the way resources are deployed across our geographies, working in partnership with all stakeholders, (including the myriad of innovative small companies that often have little or no access to the local government market place, because of the complexities of public sector procurement) drawing on best practice as building blocks for local approaches, taking every opportunity to build community resilience and sustainability.
There are immense challenges to these approaches and it is essential that local government utilises its assets to best affect, and fights to channel Government’s research and investment capacity into solving the real issues facing people on the ground such as refuse, not sexy, but an essential service with significant ongoing challenges.
iESE’s research to date is designed to help local government navigate this process avoiding the pitfalls and leveraging what is possible to make a difference that builds towards a sustainable future. We are holding a session on our newly published Digital and Local Public Services white paper at the Solace Summit on 17th October.
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What is your biggest challenge right now?
[/et_pb_text][dica_divi_carousel item_width_auto=”on” item_width=”332px” centermode=”on” loop=”on” autoplay=”on” hoverpause=”on” scroller_effect=”on” transition_duration_scroll=”11000″ arrow_nav=”on” dot_nav=”on” item_spacing=”36″ equal_height=”on” lazy_loading=”on” load_before_transition=”on” advanced_effect=”coverflow” coverflow_rotate=”33″ arrow_nav_color=”#FFFFFF” arrow_bg_color=”#cf1c71″ dots_color=”#ffffff” dots_active_color=”#cf1c71″ admin_label=”Carousel module – each service section is in here. Click GEAR icon to amend. ” _builder_version=”4.4.3″ title_font=”Titillium Web|700|||||||” title_font_size=”21px” subtitle_font=”Titillium Web|700|||||||” subtitle_font_size=”26px” body_line_height=”1.3em” background_color=”rgba(0,0,0,0)” width=”100%” max_width=”100%” min_height=”346px” height=”585px” max_height=”1000px” max_height_tablet=”866px” max_height_phone=”710px” max_height_last_edited=”on|tablet” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” border_width_all_item=”4px” border_color_all_item=”#FFFFFF”][dica_divi_carouselitem title=”Financial Resilience” url=”https://iese1.wpenginepowered.com/10-2/the-six-biggest-public-sector-challenges/financial-resilience/” button_text=”LEARN MORE” button_url=”#” button_url_new_window=”1″ image=”https://iese1.wpenginepowered.com/wp-content/uploads/2020/01/iStock-1089284616-scaled.jpg” content_padding=”29px|17px|21px|17px|false|false” button_margin=”19px|10px|||false|false” _builder_version=”4.4.3″ header_level=”h6″ header_font=”Titillium Web|700|||||||” header_text_color=”#FFFFFF” header_font_size=”24px” background_color=”#306073″ background_enable_color=”on” custom_button=”on” button_text_color=”#FFFFFF” button_border_width=”2px” button_alignment=”left” link_option_url=”https://iese1.wpenginepowered.com/10-2/the-six-biggest-public-sector-challenges/financial-resilience/” box_shadow_style=”preset1″]
Building financial resilience during current financial climate to tackle budgetary pressures ensuring efficient and effective spend tax-payer’s money.
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Digital transformation key to meeting the changing needs of residents and enabling local areas to thrive using new tools and technology.
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Better manage the cost of care to tackle the reduction in local government funding and increasing demand for social care services.
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Improve your strategy and strategic leadership to achieve efficient and effective service delivery that is sustainable in the long term.
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Understanding customer demand and assessing customer focus is key to driving whole organisation efficiency using a community-enabling approach.
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Identifying capacity using behaviour-led approach to public service transformation and ensuring successful culture change through behaviour assessments.
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