IESE Awards 2023 – the results!

This year we received 294 award nominations from 76 different public sector organisations from the UK and overseas. Please find the winners below who were crowned Gold, Silver or Bronze for each award category in our awards ceremony on Wednesday 8th March 2023.

Award Categories 2026

1. Asset Management and Regeneration Award

This award is for asset management and regeneration that delivers proven benefits to local public services and their communities.

BRONZE: Babergh & Mid Suffolk District Council – Gateway 14
SILVER: Gloucestershire Police & OPCC – Bamfurlong Specialist Operations Centre
GOLD: Mid and East Antrim Borough Council – Pilot Hydrogen Training Academy

2. Best Transformation Team

This award recognises a team who has made an exceptional contribution and long-term positive impact in their organisation through a series of transformation and continuous improvement. They continuously look for new ways to innovate and push the boundaries of local public service deployment.

BRONZE: Newcastle Under Lyme Borough Council – One Council Transformation Programme
SILVER: Tewkesbury Borough Council – Business Transformation Team
GOLD: South Gloucestershire Council – Transformation & Efficiency Team

3. Communications Award

No matter the budget, topic or channel, this award is for public service communications that are imaginative, engaging and have above all made a real impact. It encompasses advertising campaigns, websites, social media and publications.

BRONZE: Essex County Council – Social Broadband Tariff Campaign
SILVER: Essex Police – We Value Difference Campaign
GOLD: Kent County Council – Kent Adult Social Care & Health Strategy

4. Community Focus Award

This award is for the initiative that does most to reinvigorate the local community.  This might be for a major programme of regeneration that creates economic opportunity for the local area or initiatives that engage the local community, creating greater resilience, better life chances and less dependency on public services.

BRONZE: Bracknell Forest Council – Vsi Razom Community Hub
SILVER: Bournemouth, Christchurch and Poole Council – Access to Food Partnership
GOLD: Brentwood Borough Council – Strategic Housing Development Programme

5. Customer Focus Award

This award is for the organisation that delivers outstanding service to their customers. It recognises those that demonstrate the link between excellent customer service and improved service performance.

BRONZE: East Ayrshire Health and Social Care Partnership – Help Everyone At The Right Time (HEART)
SILVER: Essex Police – Equality, Diversity, Inclusion and Cohesion (EDIC) Partnership
GOLD: Merthyr Tydfil County Borough Council – Pathway to Work Programme

6. Best Use of Data Insight

This award is for the use of data insight and the application of data, rewarding creative approaches to managing and manipulating data to deliver outstanding results.

BRONZE: Blue Lights Digital – Programme Odyssey
SILVER: Cumbria County Council – VIPER
GOLD: Surrey County Council – Data Analytics Centre of Excellence

7. Best Use of Digital and Technology

This award is for the innovative use of digital tools and technology, from remodelling existing services, to creating totally new and dynamic services that lead to improved outcomes.

BRONZE: Kent County Council – Technology Enabled Care Services
SILVER: Blackburn with Darwen Council – Changing Futures Lancashire
GOLD: Department for Levelling Up, Housing and Communities – DLUHC Digital Planning Programme

8. Award for Efficiency and Effectiveness

This organisation has harnessed the real potential in their organisation, delivering elevated performance, creating efficiencies, and delivering outstanding customer service with improved value to their residents. Above all, this organisation has shown its ability to adapt a virus-fuelled environment and achieve fantastic results in doing so.

BRONZE: East Ayrshire Council – Education & Early Learning Document Portfolio
SILVER: Bracknell Forest Council – Digital Team
GOLD: London Borough of Bromley – Transformation Programme

9. Green Public Service Award

This category recognises, rewards and promotes environmental best practice across the public sector in the UK. This organisation has shown how they have helped the environment and improved sustainability not only in their organisation, but their surrounding community.

BRONZE: Cambridge City Council – Electric Vehicles
GOLD: Adur District Council – Sussex Bay Initiative
SILVER: Babergh and Mid Suffolk District Council – Tree Canopy Survey & Tree Planting Initiative

10. Award for Innovation

This category is not only open to the public sector but also private or third sector organisations. This category is for developing and/or bringing to market new innovative technologies or facilities that can transform the delivery of a local public service.

BRONZE: Cheltenham Borough Council & West Oxfordshire District Council– Climate Impact Assessment Tool
SILVER: London Borough of Barking and Dagenham – Cash Perks
GOLD: Swindon Borough Council – Emerging Technology Team

11. People, Value & Culture Award

This award captures the exceptional focus and effort of those that recognise and acknowledge the importance of their people to their overall success. By embedding values, culture and behaviours that empowers the delivery of the best possible services to their residents and service users.

BRONZE: County Durham and Darlington Fire and Rescue Service  – Operational Assurance
SILVER: East Ayrshire Health and Social Care Partnership – Social Care Learning Hub
GOLD: Watford Borough Council – Town Hall Transformation

12. Procurement Award

This award recognises the pioneers in procurement who are using it to deliver as much of their strategic agenda as possible, maximising the value to their partners, businesses and communities.

BRONZE: Royal Borough of Kensington and Chelsea – Building Lives Academy
SILVER: Kent County Council – Community Micro-Enterprises
GOLD: Portsmouth City Council – Social Value Policy

13. Transformation in Health & Social Care Award

Submissions can be based upon transforming access to services, remodelling the service, working in partnership or a combination of all three.  The winning applications will have demonstrated the greatest impact for customers of health and social care.

BRONZE: Kent County Council – Community Micro-Enterprises
SILVER: Bristol City Council – Think Family Database
GOLD: Isle of Wight Council – The Living Well and Early Help Service

14. Working Together Award

This category is for simplifying the way that residents and local businesses deal with public services, bringing together multiple contact points, removing the barriers between organisations and moving resources closer to the customer.

BRONZE: East Ayrshire Council – Climate Change Strategy
SILVER: West Lothian Council – Service Design
GOLD: Scottish Government – Connecting Scotland Programme

Of The Year Winners 2023

UK Fire and Rescue Service of the Year 2023 – County Durham and Darlington Fire and Rescue Service

UK Police Service of the Year 2023 – Humberside Police 

UK Council of the Year 2023 – Mid and East Antrim Borough Council

International Public Body of the Year 2023 – Ministry of Interior, United Arab Emirates