Previous IESE Award Winners

IESE Awards 2025 – the results!

This year we received 140 nominations from 63 public sector organisations across the UK and overseas. Please find the winners below who were crowned Gold, Silver or Bronze for each award category in our awards ceremony on Wednesday 5th March 2025.

Award Categories 2025

1. Best Transformation Team

This award captures the exceptional focus and effort from a team who has made a significant contribution and long-term positive impact within their organisation, on their residents and communities. They have improved outcomes for their organisation, customers, and wider community through innovative transformation and continuous improvement. This team has delivered the best possible services to their residents and service users by embedding strong values, culture and behaviours.

GOLD: Enfield Council
SILVER: Dorset Council – Adult Care Programme Management Office
BRONZE: South Wales Police and Gwent Police

2. Community & Customer Focus

This award is for the initiative that does most to reinvigorate the local community and deliver outstanding service to their customers. Through the use of asset management and regeneration, they have created opportunities for their local area by delivering proven benefits, greater resilience and less dependency on local public services. And they can clearly demonstrate the link between excellent customer service and improved service performance.

GOLD: BCP Council
SILVER: South Staffordshire District Council
BRONZE: Merthyr Tydfil Borough Council

3. Best Use of Digital, Technology & Data Insight

This category is for the innovative use of digital tools, technology, and data that have led to improved outcomes for their organisation, customers, and wider community. This could be from remodelling existing services, to creating totally new and dynamic services that have transformed the roll of the local public services and the way it supports its residents and communities. Within their submission, they have evidenced and highlighted their creative approach of managing and manipulating data to deliver outstanding results.

GOLD: East Suffolk Council
SILVER: Careium & Yokeru
BRONZE: South Staffordshire District Council

4. Efficiency & Effectiveness

This body has harnessed the real potential in their organisation, delivering elevated performance, creating efficiencies, and delivering outstanding customer service with improved value to their residents. Above all, this organisation has shown its ability to adapt to a fast-paced and ever-changing environment, while achieving fantastic results in doing so.

GOLD: Humberside Police
SILVER: Hackney Council
BRONZE: Surrey County Council

5. Green Public Service

This category recognises, rewards and promotes environmental best practice across the public sector in the UK. This organisation has shown how they have helped the environment by driving sustainability not only in their organisation, but in their surrounding local area, and have improved the quality of life and well-being of their local residents.

GOLD: Hertfordshire Climate Change and Sustainability Partnership
SILVER: Hackney Council
BRONZE: Cambridgeshire Energy Retrofit Partnership

6. Innovation

This category is for developing and bringing to market new innovative technologies, facilities or services that can transform the delivery of a local public service. They are able to show the success of innovative ways of working, and the improvement it’s made to their customers and community. This category is not only open to the public sector but also to private or third sector organisations.

GOLD: CorkSol UK Ltd
SILVER: Spelthorne Borough Council
BRONZE: Gravesham Borough Council

7. Transformation in Health & Social Care

This organisation has highlighted the greatest impact for customers of health and social care, through the successful launch of creative and forward-thinking services for children, young people or adults. Submissions can be based upon transforming access to services, remodelling the service itself, or integrating different services and partners.

GOLD: North Central London Integrated Care Board
SILVER: South Ayrshire Health and Social Care Partnership
BRONZE: Brentwood & Rochford Councils

8. Working Together

This category is for simplifying the way that residents and local businesses deal with public services, bringing together multiple contact points, removing the barriers between organisations and moving resources closer to the customer.

GOLD: South Staffordshire District Council
SILVER: Tonbridge and Malling Council
BRONZE: London Borough of Tower Hamlets

Of the Year Winners 2025

UK Fire & Rescue Service of the Year 2025 – Tyne and Wear Fire and Rescue Service

UK Police Service of the Year 2025 – National Business Crime Centre

UK Council of the Year 2025 – Watford Borough Council

International Public Body of the Year 2025 – Dubai Digital Authority