Public Sector Transformation Awards 2022

An opportunity to celebrate and share the most innovative practice in transforming local public services

WEDNESDAY 09 MARCH | 21:00 – 22:30

Watch the live stream of our awards ceremony below or on our Facebook Page.

Share your success on Twitter using our hashtag #iESEAwards2022

iESE Award Finalists 2022

This year we received 261 award nominations from 81 different public sector organisations from the UK and overseas. It’s been the highest amount of nominations that we have seen to date, making it one of the most competitive years ever. Here’s a sneak preview of the iESE Awards Finalists 2022!

Asset Management and Regeneration Award

Local communities rely on a wide range of assets whether publicly owned or not. This award is for asset management and regeneration that delivers proven benefits to local public services and their communities.

  • GOLD: South Staffordshire District Council – Codsall Community Hub
  • SILVER: Cheshire Fire & Rescue Service – Winsford Training Centre
  • BRONZE: Norfolk County Council – Norfolk & Suffolk IoT Network

Best Transformation Team

This award recognises a team who has made an exceptional contribution and long-term positive impact in their organisation through a series of transformation and continuous improvement. They continuously look for new ways to innovate and push the boundaries of local public service deployment.

  • GOLD: South Hams District Council & West Devon Borough Council – Transformation with a Big Picture Focus
  • SILVER: Clackmannanshire Council – Safeguarding Through Rapid Intervention (STRIVE)
  • BRONZE: Tewkesbury Borough Council – Business Transformation Team

Communications Award

No matter the budget, topic or channel, this award is for public service communications that are imaginative, engaging and have above all made a real impact. It encompasses advertising campaigns, websites, social media and publications.

  • GOLD: Milton Keynes Council – Communications Team
  • SILVER: Kent County Council – Adult Social Care & Health Directorate
  • BRONZE: Portsmouth City Council & Karakusevic Carson Architects – Horatia & Leamington Houses Community Programme

Community Focus Award

This award is for the initiative that does most to reinvigorate the local community.  This might be for a major programme of regeneration that creates economic opportunity for the local area or initiatives that engage the local community, creating greater resilience, better life chances and less dependency on public services.

  • GOLD: Bolton Council – Team Bolton
  • SILVER: Sussex Police – The Multi Agency Delivery Team
  • BRONZE: Sevenoaks District Council – Care For Our Community

Customer Focus Award

This award is for the organisation that delivers outstanding service to their customers. It recognises those that demonstrate the link between excellent customer service and improved service performance.

  • GOLD: Cumbria County Council – Digital Team
  • SILVER: Blackburn with Darwen Borough Council – Service Design Team
  • BRONZE: Kent Fire & Rescue Service – Kent Together

Best Use of Data Insight

This award is for the use of data insight and the application of data, rewarding creative approaches to managing and manipulating data to deliver outstanding results.

  • GOLD: Surrey County Council – Data Insight
  • SILVER: East Sussex Fire & Rescue Service – Children’s Services & Education Team
  • BRONZE: London Borough of Barnet – Insight & Intelligence Hub

Best Use of Digital and Technology

This award is for the innovative use of digital tools and technology, from remodelling existing services, to creating totally new and dynamic services that lead to improved outcomes.

  • GOLD: Cheshire East Council & Cheshire CCG – MyCareView
  • SILVER: Worcestershire County Council – Nimrod
  • BRONZE: Sussex Police – Local Resolution Team

Award for Efficiency and Effectiveness

This organisation has harnessed the real potential in their organisation, delivering elevated performance, creating efficiencies, and delivering outstanding customer service with improved value to their residents. Above all, this organisation has shown its ability to adapt a virus-fuelled environment and achieve fantastic results in doing so.

  • GOLD: 3C Shared Services – 3C Building Control
  • SILVER: NHS Property Services – Open Space
  • BRONZE: The Mid Yorkshire Hospitals NHS Trust & NDL Software – Robotic Process Automation

Green Public Service Award

This category recognises, rewards and promotes environmental best practice across the public sector in the UK. This organisation has shown how they have helped the environment and improved sustainability not only in their organisation, but their surrounding community.

  • GOLD: Merthyr Tydfil County Borough Council – Merthyr Tydfil Bus Interchange
  • SILVER: South Cambridgeshire District Council – Green To Our Core
  • BRONZE: Cheshire West and Chester Council – Climate Emergency Response Plan

Award for Innovation

This category is not only open to the public sector but also private or third sector organisations. This category is for developing and/or bringing to market new innovative technologies or facilities that can transform the delivery of a local public service.

  • GOLD: Cash Perks – Cash Payment Scheme
  • SILVER: Radius Connect 24 – Yokeru AI Phone Calls
  • BRONZE: West Suffolk NHS Foundation Trust & NDL Software – Clinical Photography App

Transformation in Health & Social Care Award

Submissions can be based upon transforming access to services, remodelling the service, working in partnership or a combination of all three.  The winning applications will have demonstrated the greatest impact for customers of health and social care.

  • SILVER: Hywel Dda University Health Board – Intermediate Care MDT
  • GOLD: Liverpool City Council – Axess
  • BRONZE: Royal Wolverhampton NHS Trust – Learning from Deaths

Working Together Award

This category is for simplifying the way that residents and local businesses deal with public services, bringing together multiple contact points, removing the barriers between organisations, and moving resources closer to the customer.

  • GOLD: South Staffordshire District Council – Locality Model
  • SILVER: East Ayrshire Council – East Ayrshire Digital Access Network
  • BRONZE: Bournemouth, Christchurch and Poole Council – Access To Food Partnership

UK Fire and Rescue Service of the Year 2022 – County Durham and Darlington Fire & Rescue Service

UK Police Service of the Year 2022 – Humberside Police

UK Council of the Year 2022 – South Staffordshire District Council

International Public Body of the Year 2022 – State Social Protection Fund of Azerbaijan

You can watch our award ceremony live on YouTube by clicking here, or by watching the stream on our Facebook Page.

Share your success on Twitter using our hashtag #iESEAwards2022

Watch the iESE Awards 2022

Our awards ceremony is proudly a hybrid event, we live stream our awards ceremony on our YouTube channel and on Facebook so that colleagues can celebrate from afar. For those who can’t make the event in-person, we offer virtual attendance via MS Teams where we can bring you up on the screen as you are announced as a finalist. Watch the live stream below:

iESE Awards FAQs

Who can apply for the iESE Awards 2022?

The iESE Awards are open to any public sector organisation across the UK and internationally.

What is the nomination process for the iESE Awards?

To apply for the iESE Awards, you will need to download and complete our nomination form which will ask you to cover the following sections in a maximum of 5000 words:

  • An overview of your nomination
  • How has your initiative showed innovation?
  • How has your initiative has had an impact?
  • How has your initiative improved the skills and capabilities?
  • What was the quality of delivery of the initiative?
  • How has the initiative made a contribution to the sector?

Each submission is scored and judges against other submissions within each category. The scoring key as follows:

  • 0: No reference to the criteria at all
  • 1 – 3: Mention of criteria somewhere in the nomination
  • 4 – 6: Described at some length, with the relevant information
  • 7 – 10: Evidence has been given that it has been done

Once completed, you need to send your nomination form to by Friday 28th January 2022. We also encourage you to submit any additional documents or videos that will help support your nomination.

Can I be nominated for more than one category?

Yes. If you are unsure which category you believe your nomination fits, then of course you can submit it for several categories. Alternatively, if our judging panel believe that your nomination is better suited elsewhere they will move it to where they think it fits best.

I can’t see a category that fits my nomination very well – what happens there?

We have seen the judging panel create brand new categories if they identify an emerging trend amongst the nominations – so it’s not unusual for you to be a finalist for completely brand spanking new category!

When will I hear back from the judging?

We aim to let all successful finalists know 4 weeks before the awards ceremony on Wednesday 9th March 2022, so this year you can expect to hear from us on the week 7th February 2022. If you have any questions, please contact .

What happens if I’m not successful?

For nominations that don’t quite make the cut to be an award’s finalist, but are still deemed excellent from our judging panel, we will present you with a Certificate of Excellence to mark your outstanding efforts in improving and transforming local public services.

If you have been awarded with an iESE Certificate of Excellence 2022, these will be posted out to you after our awards event. We will be in touch to ask if you would be willing to participate in an online showcase of your work.

iESE Awards 2023

Click on the button below to see how you can apply for the iESE Awards 2023.

iESE Awards 2021

Contact Us

If you have a question about the iESE Awards 2022, please click on the button below or email us directly at .

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