Public Sector Transformation Awards 2022


An opportunity to celebrate and share the most innovative practice in transforming local public services










iESE Awards 2022

Rewarding UK Public Sector Organisations for their efforts in improving and transforming local public services.


Download the nomination form by clicking on the button below.


Award Categories

Every year we receive hundreds of nominations for the Public Sector Transformation Awards from local authorities across the UK and overseas. Awards are available for the following categories in Gold, Silver or Bronze

Asset Management and Regeneration

This category is for innovative local authority-led projects that use assets to deliver proven benefits to communities. #regeneration #assetavengers

Best Transformation Team

This category recognises a team who has made an exceptional contribution and long-term positive impact in their organisation through a series of transformation and continuous improvement. They continuously look for new ways to innovate and push the boundaries of local public service deployment. #dreamteam #reallifetransformers


No matter the budget, topic or channel, we are looking for excellence in public service communications campaigns; in particular the campaigns that made a real impact. #creativecomms #engagingcontent

Community Focus

This category is for the initiative that does most to reinvigorate the local community.  This might be for a major programme of regeneration that creates economic opportunity for the local area or initiatives that engage the local community, creating greater resilience, better life chances and less dependency on public services.  #communityenablement #vibrantcommunities

Customer Focus

This category is for the organisation that delivers outstanding service to their customers. It recognises those that demonstrate the link between excellent customer service and improved service performance. #customercentric #customerserviceslayers 

The Use of Digital and Technology

This category is for the innovative use of digital tools and technology, from remodelling existing services, to creating totally new and dynamic services that lead to improved outcomes. #digitalgurus #techtalkers

The Use of Data Insight

This category is for the use of data insight and the application of data, rewarding creative approaches to managing and manipulating data to deliver outstanding results. #divinedata #dataforward

Efficiency and Effectiveness

This organisation has harnessed the real potential in their organisation, delivering elevated performance, creating efficiencies, and delivering outstanding customer service with improved value to their residents. Above all, this organisation has shown its ability to adapt a virus-fuelled environment, and achieve fantastic results in doing so. #publicserviceadaptation #customerfocus

Green Public Service

This category recognises, rewards and promotes environmental best practice across the public sector in the UK. This organisation has shown how they have helped the environment and improved sustainability not only in their organisation, but their surrounding community.  #achievinggreen #servingupsustainability


This category is not only open to the public sector but also private or third sector organisations. This category is for developing and/or bringing to market new innovative technologies or facilities that can transform the delivery of a local public service.  #forwardthinking #innovationstation

Transformation in Health & Social Care

Submissions can be based upon transforming access to services, remodelling the service, working in partnership or a combination of all three.  The winning applications will have demonstrated the greatest impact for customers of health and social care.  #socialcaresaviours #healthattheheart

Working Together

This category is for simplifying the way that residents and local businesses deal with public services, bringing together multiple contact points, removing the barriers between organisations and moving resources closer to the customer. #teamworkmakesthedreamwork #localbusiness

Council, Fire and Police Services of the Year 2022


iESE Awards FAQs

Who can apply for the iESE Awards 2022?

The iESE Awards are open to any public sector organisation across the UK and internationally.

What is the nomination process for the iESE Awards?

To apply for the iESE Awards, you will need to download and complete our nomination form which will ask you to cover the following sections in a maximum of 5000 words:

  • An overview of your nomination
  • How has your initiative showed innovation?
  • How has your initiative has had an impact?
  • How has your initiative improved the skills and capabilities?
  • What was the quality of delivery of the initiative?
  • How has the initiative made a contribution to the sector?

Each submission is scored and judges against other submissions within each category. The scoring key as follows:

  • 0: No reference to the criteria at all
  • 1 – 3: Mention of criteria somewhere in the nomination
  • 4 – 6: Described at some length, with the relevant information
  • 7 – 10: Evidence has been given that it has been done

Once completed, you need to send your nomination form to by Friday 28th January 2022. We also encourage you to submit any additional documents or videos that will help support your nomination.

Can I be nominated for more than one category?

Yes. If you are unsure which category you believe your nomination fits, then of course you can submit it for several categories. Alternatively, if our judging panel believe that your nomination is better suited elsewhere they will move it to where they think it fits best.

I can’t see a category that fits my nomination very well – what happens there?

We have seen the judging panel create brand new catgories if they identify an emerging trend amongst the nominations – so it’s not unusual for you to be a finalist for completely brand spanking new category!

When will I hear back from the judging?

We aim to let all successful finalists know 4 weeks before the awards ceremony on Wednesday 9th March 2022, so this year you can expect to hear from us on the week 7th February 2022. If you have any questions, please contact .

What happens if I’m not successful?

For nominations that don’t quite make the cut to be an award’s finalist, but are still demmed excellent from our judging panel, we will present you with a Certificate of Excellence to mark your outstanding efforts in improving and transforming local public services.

We present these in the form of an online event via MS Teams which will be held on Tuesday 29th and Wednessday 30th March 2022. In some circumstances and depending upond the availbilty of our Chief Executive, formal in-person presentations may be offered.

iESE Awards 2021

Click on the button below to see last year’s award winners.

iESE Awards 2021

Contact Us

If you have a question about the iESE Awards 2022, please click on the button below or email us directly at .

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