Digital Services Human Touch

Using digital services to provide the ‘human touch’ Published on 13/01/22 | Written by Dr Andrew Larner, Chief Executive As we enter a new year, still under the shadow of the pandemic, we are all seeking new ways to serve our residents that increase quality and reduce...

Future of Care Systems

Designing the Future of Care Systems Published on 15/07/21 | Written by Dr Andrew Larner, Chie Executive During the pandemic we have all learned that working online is more than just moving the existing processes online.  How we work and even what we do needs to be...

Reflections for iESE

Reflection on the year gone for iESE and the challenges of the year ahead Published on 10/06/21 | Written by Dr Andrew Larner, Chie Executive The last year for iESE, as for rest of the sector, has been an unusual one.  As an organisation, we closed our offices more...