Frequently Asked Questions
Who are iESE?
Improvement and Efficiency Social Enterprise’ (iESE) originally operated as one of the Regional Improvement and Efficiency Partnerships (RIEPs). In 2012, at the request of many UK local authorities, we became a social enterprise with the objective of identifying, fostering and delivering improvements and efficiencies across the public sector.
We are a non-profit company limited by guarantee and it is made up of members and directors in local authorities across the UK.
We are passionate about public sector service improvement because we are run by the public sector, for the public sector.
We are a social enterprise, not a consultancy, meaning we are motivated by making meaningful improvement across the sector. Any surplus we generate is re-invested into projects which benefit the whole sector.
What has iESE achieved?
Created by local authorities as a shared resource for the sector, we have a successful track record of delivering transformation and service improvement programs in the UK.
We have been supporting public sector organisations to help meet the challenges they face for over 15 years. By doing so, we have delivered more than £1bn of savings for our clients
What does iESE do?
iESE provide a range of tools, services and partnerships to help local authorities and other public sector bodies do more with less.
iESE Best Practice
Our mission is to advance the improvement and or efficiency of local public services. With the loss of government funding local public services are being reinvented. Sharing best practice has never been so important; learning from each other reduces the cost of change and increases the likelihood of success.
See our best practice solutions here.
iESE Digital and Innovation
A category at the forefront of service transformation is a digital approach to service delivery. We have thus created a hub for digital tools and technology to help local authorities improve public service delivery.
See our digital and innovative solutions here.
iESE Transformation
We have a successful track record of delivering transformation and service improvement programs in the UK. By doing so, we have delivered more than £1bn of savings for our clients.
Why should I become a member of iESE?
iESE provide a range of tools, services and partnerships to help local authorities and other public sector bodies do more with less.
We transform all aspects of public service from leadership and corporate management to both back office and front line services.
Who has worked with iESE?
We have a nationwide user base and over 75% of authorities have used our services.
We pride ourselves that not only do local authorities want to work with us, they also want to become part of iESE.
What is your latest public sector challenge?
Cyber Security
Traditional anti-virus systems are no longer enough to combat the complexity and volume of attacks – change your cyber security defence now!
PPE
Identifying capacity using behaviour-led approach to public service transformation and ensuring successful culture change through behaviour assessments.
Financial Resilience
Building financial resilience during current financial climate to tackle budgetary pressures ensuring efficient and effective spend tax-payer’s money.
Digital Transformation
Digital transformation key to meeting the changing needs of residents and enabling local areas to thrive using new tools and technology.
Social Care
Better manage the cost of care to tackle the reduction in local government funding and increasing demand for social care services.
Strategy
Improve your strategy and strategic leadership to achieve efficient and effective service delivery that is sustainable in the long term.
Demand Management
Understanding customer demand and assessing customer focus is key to driving whole organisation efficiency using a community-enabling approach.
Capacity and Change
Identifying capacity using behaviour-led approach to public service transformation and ensuring successful culture change through behaviour assessments.
