Frequently Asked Questions

Who are iESE?

Improvement and Efficiency Social Enterprise’ (iESE) originally operated as one of the Regional Improvement and Efficiency Partnerships (RIEPs). In 2012, at the request of many UK local authorities, we became a social enterprise with the objective of identifying, fostering and delivering improvements and efficiencies across the public sector.

We are a non-profit company limited by guarantee and it is made up of members and directors in local authorities across the UK.

We are passionate about public sector service improvement because we are run by the public sector, for the public sector.

We are a social enterprise, not a consultancy, meaning we are motivated by making meaningful improvement across the sector. Any surplus we generate is re-invested into projects which benefit the whole sector.

Read more about us here.

What has iESE achieved?

Created by local authorities as a shared resource for the sector, we have a successful track record of delivering transformation and service improvement programs in the UK. 

We have been supporting public sector organisations to help meet the challenges they face for over 15 years. By doing so, we have delivered more than £1bn of savings for our clients

See our public sector challenges here.

What does iESE do?

iESE provide a range of tools, services and partnerships to help local authorities and other public sector bodies do more with less.

iESE Best Practice

Our mission is to advance the improvement and or efficiency of local public services​. With the loss of government funding local public services are being reinvented. Sharing best practice has never been so important; learning from each other reduces the cost of change and increases the likelihood of success.

See our best practice solutions here.

iESE Digital and Innovation

A category at the forefront of service transformation is a digital approach to service delivery. We have thus created a hub for digital tools and technology to help local authorities improve public service delivery.

See our digital and innovative solutions here.

iESE Transformation

We have a successful track record of delivering transformation and service improvement programs in the UK. By doing so, we have delivered more than £1bn of savings for our clients.

See our transformation solutions here.

Why should I become a member of iESE?

iESE provide a range of tools, services and partnerships to help local authorities and other public sector bodies do more with less.

We transform all aspects of public service from leadership and corporate management to both back office and front line services.

Who has worked with iESE?

We have a nationwide user base and over 75% of authorities have used our services.

We pride ourselves that not only do local authorities want to work with us, they also want to become part of iESE.

See our case studies here.

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