iESE Transformation

The Public Sector Transformation Partner

We were created by local authorities as a not-for-profit social enterprise to help them meet the challenges they face in the public sector environment. We have a successful track record of delivering transformation and service improvement programmes across the UK. Not only have we been supporting organisations for over 10 years, but we have delivered real savings of over £1billion for our clients.

Our tailor-made solutions are evidence-based and take a customer-centric community enabling approach to transform your services. They are based on our research-led improvement framework – find out more about this here.

See our solutions to help you transform below to see how we can help you improve your services:

Service Review

Service Review

An iESE Service Review looks in detail at a local public service, such as planning, to identify potential areas of improvement and deliver efficiency.
Business Case

Business Case

The iESE Business Case enables you to make an informed and evidence-based decision on a preferred option for change or future delivery of public services.
Customer Focus Assessment

Customer Focus Assessment

The iESE Customer Focus Assessment provides you with a framework that will enable you to understand and manage customer demand more effectively.
Coaching and Mentoring

Coaching and Mentoring

iESE Coaching and Mentoring allows you to improve your leadership style and assess the effectiveness and sustainability of your strategic objectives.
Innovation Mandate

Innovation Mandate

The iESE Innovation Mandate is a high-level workshop that provides a clear framework for change to help you kickstart your public service transformation.