by IESEV@V | Apr 10, 2020
Case Study – Winchester City Council Winchester City Council truly cares about its residents, businesses and visitors. Therefore, they wanted to improve their customer experience when contacting the council and when they receive council services. So an... by IESEV@V | Apr 10, 2020
Case Study – Bracknell Forest Council When Bracknell Forest Council needed to make significant savings by restructuring its council support services, it looked to iESE for help. The delivery of more consistency in IT, Finance and HR services would above all help... by IESEV@V | Apr 10, 2020
Case Study – Hambleton District Council Hambleton District Council engaged iESE to carry out a Service Review with its planning department in June 2019. A typical Service Review takes between four and eight weeks. But in Hambleton’s case additional time... by IESEV@V | Apr 10, 2020
Case Study – Folkestone and Hythe District Council Folkestone and Hythe District Council launches a transformation project to redesign its services under a new operating model. Their overall goal is to create a council that is efficient and fit to serve its... by IESEV@V | Apr 10, 2020
Case Study – Aylesbury Vale District Council Like many councils, Aylesbury Vale faces reduced funding and in time complete withdrawal of funds from the Government. Therefore, Andrew Grant, CEO of Aylesbury Vale District Council Andrew was under pressure to find...