iESE Awards 2025

Every year we receive hundreds of nominations for the Public Sector Transformation Awards from local authorities across the UK. Awards are available for the following categories in Gold, Silver or Bronze.

Award Categories 2025

Best Transformation Team

This award captures the exceptional focus and effort from a team who has made a significant contribution and long-term positive impact within their organisation, on their residents and communities. They have improved outcomes for their organisation, customers, and wider community through innovative transformation and continuous improvement. This team has delivered the best possible services to their residents and service users by embedding strong values, culture and behaviours. #dreamteam #reallifetransformers

Community & Customer Focus

This award is for the initiative that does most to reinvigorate the local community and deliver outstanding service to their customers. Through the use of asset management and regeneration, they have created opportunities for their local area by delivering proven benefits, greater resilience and less dependency on local public services. And they can clearly demonstrate the link between excellent customer service and improved service performance. #communityenablement #customerserviceslayers

Best Use of Digital, Technology & Data Insight

This category is for the innovative use of digital tools, technology, and data that have led to improved outcomes for their organisation, customers, and wider community. This could be from remodelling existing services, to creating totally new and dynamic services that have transformed the roll of the local public services and the way it supports its residents and communities. Within their submission, they have evidenced and highlighted their creative approach of managing and manipulating data to deliver outstanding results. #digitalgurus #divinedata

Efficiency & Effectiveness

This body has harnessed the real potential in their organisation, delivering elevated performance, creating efficiencies, and delivering outstanding customer service with improved value to their residents. Above all, this organisation has shown its ability to adapt to a fast-paced and ever-changing environment, while achieving fantastic results in doing so. #publicserviceadaptation #customerfocus

Green Public Service

This category recognises, rewards and promotes environmental best practice across the public sector in the UK. This organisation has shown how they have helped the environment by driving sustainability not only in their organisation, but in their surrounding local area, and have improved the quality of life and well-being of their local residents. #achievinggreen #servingupsustainability

Innovation

This category is for developing and bringing to market new innovative technologies, facilities or services that can transform the delivery of a local public service. They are able to show the success of innovative ways of working, and the improvement it’s made to their customers and community. This category is not only open to the public sector but also to private or third sector organisations. #forwardthinking #innovationstation

Transformation in Health & Social Care

This organisation has highlighted the greatest impact for customers of health and social care, through the successful launch of creative and forward-thinking services for children, young people or adults. Submissions can be based upon transforming access to services, remodelling the service itself, or integrating different services and partners. #socialcaresaviours #healthattheheart

Working Together

This category is for simplifying the way that residents and local businesses deal with public services, bringing together multiple contact points, removing the barriers between organisations and moving resources closer to the customer. #teamworkmakesthedreamwork #localbusiness

UK Fire & Rescue Service of the Year

UK Police Service of the Year

UK Council of the Year

International Public Body of the Year

Chairman’s Award

Nominations 2025

Nominations are OPEN! Please click on the button below to download the nomination form.

iESE Awards 2024

Last year we received 217 nominations from 70 public sector organisations across the UK and overseas. Click on the button below to see last year’s award winners. Or read about their submissions in our special awards winners edition of Transform Magazine.