Service Review

Service Review An iESE Service Review looks in detail at services offered by a local authority to identify potential areas of improvement. Common areas of service review include: Planning, Revenue and Benefits or Adults Services. Typically taking between four and...

Consistency Sourcing Care Placements

Case Study – Wiltshire Council Wiltshire Council pride themselves on their person-centred approach to sourcing individual care placements. Particularly for those with specialist care needs. But due to the sheer volume of cases, they knew that their processes...

Savings On Placement Prices

CareCubed: Bringing Clarity to the Cost of Care CareCubed is iESE’s secure online tool that brings clarity to the cost of specialist care placements. Above all the tool will not only help you manage spend but bring you savings on placement prices. Currently, CareCubed...

Improve Customer Experience

Case Study – Winchester City Council Winchester City Council truly cares about its residents, businesses and visitors. Therefore, they wanted to improve their customer experience when contacting the council and when they receive council services. So an...

Deliver More Consistency

Case Study – Bracknell Forest Council When Bracknell Forest Council needed to make significant savings by restructuring its council support services, it looked to iESE for help. The delivery of more consistency in IT, Finance and HR services would above all help...