iESE Award Categories 2023

In 2022 we received 261 award nominations from 81 different public sector organisations from the UK and overseas. It’s been the highest amount of nominations that we have seen to date, making it one of the most competitive years ever. We hope to see similar numbers for our next award event.

We have listed the awards categories below for the iESE Awards 2023.

Asset Management and Regeneration Award

Local communities rely on a wide range of assets whether publicly owned or not. This award is for asset management and regeneration that delivers proven benefits to local public services and their communities.

Best Transformation Team

This award recognises a team who has made an exceptional contribution and long-term positive impact in their organisation through a series of transformation and continuous improvement. They continuously look for new ways to innovate and push the boundaries of local public service deployment.

Communications Award

No matter the budget, topic or channel, this award is for public service communications that are imaginative, engaging and have above all made a real impact. It encompasses advertising campaigns, websites, social media and publications.

Community Focus Award

This award is for the initiative that does most to reinvigorate the local community.  This might be for a major programme of regeneration that creates economic opportunity for the local area or initiatives that engage the local community, creating greater resilience, better life chances and less dependency on public services.

Customer Focus Award

This award is for the organisation that delivers outstanding service to their customers. It recognises those that demonstrate the link between excellent customer service and improved service performance.

Best Use of Data Insight

This award is for the use of data insight and the application of data, rewarding creative approaches to managing and manipulating data to deliver outstanding results.

Best Use of Digital and Technology

This award is for the innovative use of digital tools and technology, from remodelling existing services, to creating totally new and dynamic services that lead to improved outcomes.

Award for Efficiency and Effectiveness

This organisation has harnessed the real potential in their organisation, delivering elevated performance, creating efficiencies, and delivering outstanding customer service with improved value to their residents. Above all, this organisation has shown its ability to adapt a virus-fuelled environment and achieve fantastic results in doing so.

Green Public Service Award

This category recognises, rewards and promotes environmental best practice across the public sector in the UK. This organisation has shown how they have helped the environment and improved sustainability not only in their organisation, but their surrounding community.

Award for Innovation

This category is not only open to the public sector but also private or third sector organisations. This category is for developing and/or bringing to market new innovative technologies or facilities that can transform the delivery of a local public service.

Transformation in Health & Social Care Award

Submissions can be based upon transforming access to services, remodelling the service, working in partnership or a combination of all three.  The winning applications will have demonstrated the greatest impact for customers of health and social care.

Working Together Award

This category is for simplifying the way that residents and local businesses deal with public services, bringing together multiple contact points, removing the barriers between organisations, and moving resources closer to the customer.

UK Council of the Year 2023

UK Fire & Rescue Service of the Year 2023

UK Police Service of the Year 2023

International Public Body of the Year 2023