Heather Lumby

As a senior member of the iESE management team, Heather has more than a 15 years’ experience in delivering change management programmes for public services that deliver measurable efficiencies and outcomes.

A specialist in bespoke solutions in health and care, with a track record of success in the private sector, Heather has one of the most diverse backgrounds at iESE.

She has delivered multi-million pound savings through efficiency programmes for Primary Care Trusts, while also running customer contact programmes for the publishing sector, and brings an acute commercial acumen to her role at iESE.

Heather has been working with Chief Executives, Members and senior stakeholders on change programmes with local authorities for the past ten years and leads on much of iESE’s health & care integration programmes.