Join the iESE Conference 2021








The iESE Conference 2021

Church House, Westminster, London.

Our conference will help navigate the challenges you face, to know what best practice is right for you, and to guide you towards the best possible future.

We will showcase a range of achievements made over the last year from different public service areas along with the associated solutions available for local government, with a focus on how we can make adaptation the new normal. Taking this a step further, we will also be exploring a “feet on the ground, eyes on the horizon” approach to predict future best practice, separating out what is contextual and what always works, to not only build back better but build beyond this.

This hybrid event will be taking place from Church House in London, where we are planning for a hybrid event. You can register your free place to attend either in-person or virtually.

The health and safety of our guests is our highest priority, and with the current pandemic we will ensure that strict protocols in-line with government guidelines are followed. Pre-event home testing will need to be conducted and this process will be managed by iESE. Masks, socially distanced seating, and sanitising stations will also be provided at the venue. Due to restrictions on safe seating capacity, we have a capped number of in-person places available. 

Key speakers at our conference include:

  • Fiona Lees, interim Chief Exec of Dumfries and Galloway Council
  • Chris Naylor, Chief Executive of London Borough of Barking and Dagenham
  • John Comber, former Chief Executive of London Borough of Greenwich
  • Arthur Charvonia, Chief Executive of Babergh & Mid Suffolk District Councils
  • Cllr Joanne Harding, Cabinet Member fo Social Care at Trafford Council
  • Cllr David Tutt, Leader of Eastbourne Council
  • Jules Maitland, Founder & Managing Director of All-In (CA)

Register For The iESE Conference 2021

Register your place for the conference by clicking on the button below, in the webform you can let us know if you would like to attend in-person or virtually.

We will be in touch with you in August 2021 to confirm if you can join us in-person or online.

conference speaker panel

Introduction to the iESE Conference

Our conference will celebrate the PEOPLE behind local public service delivery, taking best practice and lessons learnt from past experience into the present and beyond to help you design the council of the future. 

PAST: Praise the PEOPLE.
We want to celebrate the PEOPLE behind local government and showcase the fantastic achievements made over the last year all the while adapting to the pandemic. With the challenges that we’ve all faced during these difficult times, we have seen a real threat to our talent pipeline, with high levels of turnover and burnout meaning that a skills gap is greater than ever. So, at our conference, we will put a spotlight on some heroes and heroines who will share their success stories, and kickstart a series of online events where we will be encouraging councils to nominate their own heroes and heroines to take part and share their experiences and what can be learned from it.

 PRESENT: Embedding adaptation into your services.
How do we apply the lessons learnt from past experiences to what is going to happen next? How to do we make adapting to changing times normal? At our conference, we will hear from a handful of key speakers and panelists about what local authorities should be considering to ensure that we are building on past successes and embedding them into our present and beyond. A selection of solutions experts will also be presenting a range of tools that can help build strong resilient communities and move us in the right direction to not only surviving, but thriving.

FUTURE: Feet on the ground, eyes on the horizon.
Have you ever wondered what the mythical authority of the future is going to look like? Us too! Our conference will be an opportunity to start pulling together design principles on what we think this could be and learn how to get good ideas to the frontline quicker. We know that it’s not just building back better, but beyond that. And disaster recovery should be a part of this. Join our conference to help us begin designing the council of the future.



Over the course of the day we will be discussing a range of challenges that are currently impacting public service roll-out, and there will also be a chance to hear from a handful of key speakers who will be presenting their approaches and solutions to their own challenges.

Timings Type of segment Description 
10:00 – 10:05 

Welcome to the iESE Conference


Cllr David Tutt will be opening up the conference by welcoming our in-person and online delegates.
10:05 – 10:30 Introduction to the iESE ConferenceLed by our compere John Comber, this segment will be a fireside chat with Fiona Lees and Chris Naylor where we will celebrate the PEOPLE behind local public service delivery, talk about how to take best practice and lessons learnt from past experience into the present and look beyond to help you design the council of the future.
10:30 – 11:15 

Transform Talk 1: Building a Better Future 


In this segment, we will look at examples of what local authorities are doing in relation to physical, economic, social and digital regeneration. Please see more information about this Transform Talk below.
11:15 – 11:30 

Tea/Coffee break 


11:30 – 13:00 

Spotlight on Public Sector Digital Solutions 


This segment will feature a range of short quick-fire presentations led by digital solutions experts, will give you a taste of how they can help improve your local public service delivery.  Delegates will have the chance to pick their top three and sit in on breakout presentations in the afternoon. Scroll down to see our solutions.
13:00 – 13:30 

Lunch break


13:30 – 15:00 Breakout Presentations for Public Sector Digital Solutions These breakout presentations will look at the digital solutions in more detail, including talking through a case study example of the tools and technology already being used in local government. 
15:00 – 15:15 Tea/Coffee break  
15:15 – 16:00 

Transform Talk 2: Digital and Technology in Social Care 


In this segment we will explore the technologies and approaches that forward-thinking councils are using and their supportive technologies to build dynamic social care services. Please see more information about this Transform Talk below.
16:00 – 16:05 





Transform Talk 1: Building a Better Future

As we begin to emerge from the Pandemic and Brexit and begin to see the impact and implications it is clear many local public services will struggle to continue to meet the needs of their communities. The ‘New Normal’ is seeing an increasing priority for local and hyper local regeneration, inclusive growth, sustainability and renewal to build and maintain vibrant communities, but this is also asking the question whether there is the required knowledge, skills and tools to “Build Back Better” at scale and in a way that addresses not only the immediate demand and priorities, but paves the way to a better and more sustainable future. 

  The demands and constraints local public services are facing have never been more acute. Those who are able to access and make use of the available best practice to help with their decisions on the best way forward to recovery will undoubtedly do better and be at less risk than those who cannot. Looking at examples of what local authorities are doing in relation to physical, economic, social and digital regeneration this theme will explore examples of best practice, how these relate to what will be required in future and begin to look at how this can be pulled together into a set of design principles, which can be used to help guide authorities towards their best possible futures. 


Transform Talk 2: Digital and Technology in Social Care

With constant pressures, a reduction in funding and increases in demand for social care services, delivering outcomes for vulnerable residents and preventing future demand is more challenging than ever before. Whilst there is fertile ground for digital social care transformation, scaling up our successes is always a challenge. This is where sharing leading-edge innovation makes so much sense. Through our research, we have been looking at the future for local public services and searching for innovative technologies that can have a real impact on these social care services. 

Whilst we often think of the digital organisation of the future, through our research we have been searching for innovative technologies that can have a real impact on these social care services. This session will explore the technologies and approaches that forward-thinking councils are using and their supportive technologies to build dynamic social care services. 

What we got up to last year

On 8th November 2020, we saw 317 delegates from 84 different public sector organisations attend our virtual conference last year. The iESE Conference 2020 was an opportunity to define #OurPurpose, and share best practice and take away lessons learnt from adaptations of our approach to public service regeneration. 

To catch up on all the action, please click on the button below.

Our Sponsors

Our conference is a sponsored event so that no public money is spent.


assurity systems ltd logo

If you are interested in sponsoring our future events, please click here.

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