Define Transformation Agenda

Case Study – Clackmannanshire Council iESE worked with Clackmannanshire Council to help define its transformation agenda through use of its Innovation Mandate tool. At its core, the tool is a workshop hosted by iESE with elected members and senior managers to...

Care Provider Cost Clarity

Case Study – The Disabilities Trust The Disabilities Trust wanted to achieve greater transparency and consistency in their dealings with commissioners. Previously, negotiations with commissioners had often been time-consuming, with a lot of back-and-forth...

Children’s Module Reaps Riches

Case Study – Haringey Council The new CareCubed Children’s module saved Haringey Council £307k in the first four months of implementation across only eight cases. This represents a staggering return on investment at a time when all councils are facing...

Customer Transformation Review

Case Study – Babergh and Mid Suffolk Councils In 2019, the Councils kicked-off their Customer Transformation Programme (CTP), to create an organisation-wide culture of customer focus using digital as an enabler to empower customers and improve experiences. In...

CareCubed Charter

CareCubed Charter iESE has updated its CareCubed Charter in conjunction with commissioners and providers. The Charter aims to act as a protocol for users and sets the expected behaviour for both parties.  The overarching aim is to ensure positive outcomes are achieved...