Support for Organisational Change

Case Study – The Scottish Fire and Rescue Service The Scottish Fire and Rescue Service (SFRS) has been in a period of change since April 2013 when the previous eight fire and rescue services operating throughout Scotland merged into one.  Using the report from...

Service Review

Service Review An iESE Service Review looks in detail at services offered by a local authority to identify potential areas of improvement. Common areas of service review include: Planning, Revenue and Benefits or Adults Services. Typically taking between four and...

Planning Applications Profit

Case Study – Aylesbury Vale District Council Like many councils, Aylesbury Vale faces reduced funding and in time complete withdrawal of funds from the Government. Therefore, Andrew Grant, CEO of Aylesbury Vale District Council Andrew was under pressure to find...

Improve Customer Experience

Case Study – Winchester City Council Winchester City Council truly cares about its residents, businesses and visitors. Therefore, they wanted to improve their customer experience when contacting the council and when they receive council services. So an...

Savings On Placement Prices

CareCubed: Bringing Clarity to the Cost of Care CareCubed is iESE’s secure online tool that brings clarity to the cost of specialist care placements. Above all the tool will not only help you manage spend but bring you savings on placement prices. Currently, CareCubed...