Latest News from iESE Public Sector Transformation
Local government have turned to digital tools to help manage COVID-19 and meet the demand for information and answers from residents and businesses.
With whole council workforces working from home, experts warn of total takeover from a deadly virus threat with dramatically devastating consequences.
With the evolution of councils from service provider to being customer-centric and community-enabling the role of councillors must change.
Positive collaboration and working relationships between officers and councillors is essential for effective and efficient public services.
Lack of definition and information of the councillor role and responsibilities reduces ability and reliability in measuring performance.
Research shows that there is a clear lack of recognition between locally elected councillors and their residents, but why is this?
What exactly does an elected member do? Why should you become one for your local area? Here we look at the role of a councillor and what they do.
With local government responsible for a range of vital services, and around 20,000 locally elected members in the UK, we look into who and what they are.
A need to understand and share data about what drives demand for public services arising amongst local government to ensure better outcomes for residents…
Traditional anti-virus systems are no longer enough to combat the complexity and volume of attacks – change your cyber security defence now…
Learning from the catastrophic cyber attack on Redcar and Cleveland Borough Council which led to the complete failure of digital systems…
Local government in the grip of a ‘digital tsunami’, with fossilisation and redundancy being built into our use of new technology.