Service Review

Service Review An iESE Service Review looks in detail at services offered by a local authority to identify potential areas of improvement. Common areas of service review include: Planning, Revenue and Benefits or Adults Services. Typically taking between four and...

Business Case

  Business Case The purpose of a Business Case is to enable you to make an informed decision on a preferred option for change or future delivery. In order to meet the ever-changing demand from the public sector and its residents, we need to change the way we deliver...

Customer Focus Assessment

 Customer Focus Assessment Our Customer Focus Assessment helps you to understand if you are doing what really matter for your customers. We have worked with a range of organisations to review how the actual customer experience compares to what senior management teams...

Coaching and Mentoring

Coaching and Mentoring iESE Coaching and Mentoring provides a supportive space for members, executive civil servants, and senior managers to explore their management style. Particularly in relation to the delivery of strategic objectives. The coaching programmes are...

CareCubed

CareCubed CareCubed is copyright of iESE. ©iESE Ltd 2009. All rights reserved. CareCubed is a dynamic and sustainable tool with +10 years of experience in calculating the fair cost of care for different care provider settings. Used in more than 100 organisations...