Service Review

Service Review An iESE Service Review looks in detail at services offered by a local authority to identify potential areas of improvement. Common areas of service review include: Planning, Revenue and Benefits or Adults Services. Typically taking between four and...

Planning Service Review

Case Study – Hambleton District Council Hambleton District Council engaged iESE to carry out a Service Review with its planning department in June 2019. A typical Service Review takes between four and eight weeks. But in Hambleton’s case additional time...

Research-Led Transformation Framework

Transforming the iESE Way If you want your council, residents and local area to thrive, iESE can bring certainty to your transformation using our research-led transformation framework. At a time where there is new technology and new ways of working, it is undoubtably...

Framework For Council Transformation

 White Paper – From Surviving to Thriving If you want your council, residents and local area to thrive, iESE can bring certainty to your transformation using our research-led transformation framework. In order to meet the next spending review challenges, it’s...

Understand Direction of Transformation

Case Study – East Lothian Council One council that has benefitted from the Innovation Mandate process, which helps to understand the direction of transformation is East Lothian. This was the first piece of work it had engaged iESE for, although Angela Leitch,...