Understand Direction of Transformation

Case Study – East Lothian Council

One council that has benefitted from the Innovation Mandate process, which helps to understand the direction of transformation is East Lothian. This was the first piece of work it had engaged iESE for, although Angela Leitch, East Lothian’s former Chief Executive who left the local authority in December 20019, had used iESE in a previous role. Leitch said knowing other local authorities in Scotland had used iESE, and that the organisation had a understanding of the challenges and opportunities faced by councils, gave the consultancy credibility which she knew would resonate with elected members.

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Culture Change Success

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Bring certainty to your transformation using a research-led transformation framework allowing your council, residents and local area to thrive
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Merging of tri-council services to standardise ICT services and improve service delivery brings in £250k of savings in year one

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