by IESEV@V | Jan 27, 2020
Business Case The purpose of a Business Case is to enable you to make an informed decision on a preferred option for change or future delivery. In order to meet the ever-changing demand from the public sector and its residents, we need to change the way we deliver... by IESEV@V | Jan 27, 2020
Customer Focus Assessment Our Customer Focus Assessment helps you to understand if you are doing what really matter for your customers. We have worked with a range of organisations to review how the actual customer experience compares to what senior management teams...