by IESEV@V | Apr 10, 2020
Case Study – Merged-Tri Council ICT Services In order to deliver better services, Cambridge City Council, South Cambridgeshire District Council and Huntingdonshire District Council have formed a strong partnership. In this case, when looking at shared services... by IESEV@V | Apr 10, 2020
Case Study – Folkestone and Hythe District Council Folkestone and Hythe District Council launches a transformation project to redesign its services under a new operating model. Their overall goal is to create a council that is efficient and fit to serve its... by IESEV@V | Apr 10, 2020
Case Study – Winchester City Council Winchester City Council truly cares about its residents, businesses and visitors. Therefore, they wanted to improve their customer experience when contacting the council and when they receive council services. So an... by IESEV@V | Apr 10, 2020
CareCubed: Bringing Clarity to the Cost of Care CareCubed is iESE’s secure online tool that brings clarity to the cost of specialist care placements. Above all the tool will not only help you manage spend but bring you savings on placement prices. Currently, CareCubed... by IESEV@V | Feb 17, 2020 | Customer Experience, Demand, Transformation
Data – what public services need to share Over the summer I have been visiting councils involved in transformations across the UK, and it is clear to see that a common aspiration is arising amongst us; a need to understand and share data about what drives demand...