by Annabelle Spencer | Jan 14, 2021
Case Study – Babergh and Mid Suffolk Councils In 2019, the Councils kicked-off their Customer Transformation Programme (CTP), to create an organisation-wide culture of customer focus using digital as an enabler to empower customers and improve experiences. In... by IESEV@V | Apr 16, 2020
Service Review An iESE Service Review looks in detail at services offered by a local authority to identify potential areas of improvement. Common areas of service review include: Planning, Revenue and Benefits or Adults Services. Typically taking between four and... by IESEV@V | Apr 10, 2020
CareCubed: Bringing Clarity to the Cost of Care CareCubed is iESE’s secure online tool that brings clarity to the cost of specialist care placements. Above all the tool will not only help you manage spend but bring you savings on placement prices. Currently, CareCubed... by IESEV@V | Apr 10, 2020
Case Study – Essex County Council Essex County Council needed to enhance their knowledge on residential services for adults with disabilities and develop a more robust commercial approach. Their existing processes lacked a consistent approach to sourcing and... by IESEV@V | Apr 10, 2020
Case Study – Moray Council When commissioning care services for adults with learning disabilities, Health & Social Care Moray kept on experiencing a familiar yet frustrating situation – they wanted greater control over care costs and clarity as the...