by Annabelle Spencer | Apr 12, 2021
Best Practice Case Study – Wealdon District Council The Health Coach Project in Herstmonceux, East Sussex, is a pioneering example of social prescribing. The project started in April 2018, following a pilot which began in February 2017, after GP John Simmons saw... by Annabelle Spencer | Apr 12, 2021
Case Study – Royal Borough of Windsor and Maidenhead When the Royal Borough of Windsor and Maidenhead (RBWM) set out on a complete organisational transformation in 2019 it was in financial difficulties like many other local authorities but was clear it didn’t... by Annabelle Spencer | Apr 12, 2021
Case Study – The Scottish Fire and Rescue Service The Scottish Fire and Rescue Service (SFRS) has been in a period of change since April 2013 when the previous eight fire and rescue services operating throughout Scotland merged into one. Using the report from... by Annabelle Spencer | Jan 14, 2021
Case Study – Babergh and Mid Suffolk Councils In 2019, the Councils kicked-off their Customer Transformation Programme (CTP), to create an organisation-wide culture of customer focus using digital as an enabler to empower customers and improve experiences. In... by Annabelle Spencer | Dec 16, 2020
CareCubed Charter iESE has updated its CareCubed Charter in conjunction with commissioners and providers. The Charter aims to act as a protocol for users and sets the expected behaviour for both parties. The overarching aim is to ensure positive outcomes are achieved...