by IESEV@V | Apr 16, 2020
Service Review An iESE Service Review looks in detail at services offered by a local authority to identify potential areas of improvement. Common areas of service review include: Planning, Revenue and Benefits or Adults Services. Typically taking between four and... by IESEV@V | Apr 10, 2020
White Paper – From Surviving to Thriving If you want your council, residents and local area to thrive, iESE can bring certainty to your transformation using our research-led transformation framework. In order to meet the next spending review challenges, it’s... by IESEV@V | Feb 17, 2020 | Customer Experience, Demand, Transformation
Data – what public services need to share Over the summer I have been visiting councils involved in transformations across the UK, and it is clear to see that a common aspiration is arising amongst us; a need to understand and share data about what drives demand... by IESEV@V | Nov 28, 2018 | Capacity, Customer Experience, Demand, Strategy, Transformation
Riding the public sector transformation wave With local government operating on £15.7Bn less in 2020 than it did in 2010, increasingly it seems that the sector is a plane running on fumes in the fuel tank. But then we have #OurDay. Trending number one in the UK and... by IESEV@V | Oct 30, 2018 | Finance, Transformation
Digital Transformation Takes Centre Stage Digital transformation has been put in the spotlight with the announcement of the Local Digital Declaration (LDD) aimed at promoting joined-up thinking among local authorities on digital infrastructure and projects. At the...