by IESEV@V | Feb 17, 2020 | Customer Experience, Demand, Transformation
Data – what public services need to share Over the summer I have been visiting councils involved in transformations across the UK, and it is clear to see that a common aspiration is arising amongst us; a need to understand and share data about what drives demand... by IESEV@V | Jan 23, 2020
Innovation Mandate The Innovation Mandate is a high-level workshop that provides a clear framework for change to help you with your service transformation. We will work with you to create a clear vision of the transformation process to come, including the objectives,... by IESEV@V | Nov 28, 2018 | Capacity, Customer Experience, Demand, Strategy, Transformation
Riding the public sector transformation wave With local government operating on £15.7Bn less in 2020 than it did in 2010, increasingly it seems that the sector is a plane running on fumes in the fuel tank. But then we have #OurDay. Trending number one in the UK and... by IESEV@V | Oct 30, 2018 | Finance, Transformation
Digital Transformation Takes Centre Stage Digital transformation has been put in the spotlight with the announcement of the Local Digital Declaration (LDD) aimed at promoting joined-up thinking among local authorities on digital infrastructure and projects. At the... by IESEV@V | May 3, 2018 | Strategy, Transformation
Innovation In Local Government: We’re Just Getting Started Local Government lost one of its true innovators recently – and one whose vision for digital innovation in local services will live on for decades to come. First of all, Michael Jennings was,
among many...