by Annabelle Spencer | May 14, 2020 | Transformation
Part 4: How is the performance of locally elected councillors measured? The roles and responsibilities of councillors and associated performance criteria and measures are subject to definition in several places including legislation/regulation, through guidance,... by IESEV@V | May 13, 2020 | Transformation
Part 3: Do residents know who their councillors are? There is a clear lack of recognition between councillors and their citizens. Surveys have found around 79% of East Midlands residents were unable to name a single local councillor, whilst the highest recognition was... by IESEV@V | May 12, 2020 | Transformation
Part 2: What is the role of a councillor, what they do and how long does it take? What exactly does an elected member do? Why should you become one for your local area? Here we look at the role of a councillor and what they do. A councillor is expected to be visible,... by IESEV@V | May 11, 2020 | Transformation
Part 1: So, who and what are locally elected members? With local government responsible for a range of vital services, and around 20,000 locally elected members in the UK, we look into who and what they are. Local government is responsible for a range of vital... by IESEV@V | Feb 17, 2020 | Customer Experience, Demand, Transformation
Data – what public services need to share Over the summer I have been visiting councils involved in transformations across the UK, and it is clear to see that a common aspiration is arising amongst us; a need to understand and share data about what drives demand... by Annabelle Spencer | Sep 10, 2019 | Transformation
The Digital Technology Tsunami: Taking The Plunge The world is in the grip of a ‘digital tsunami’, with a great deal of fossilisation and redundancy being built into our use of new technology. The commonplace today, from the delivery of medicines by drones on...