When commissioning care services for adults with learning disabilities, Health & Social Care Moray kept on experiencing a familiar yet frustrating situation – they wanted greater control over care costs and clarity as the partnership was paying more and more for similar levels of care from the same providers. But thanks to iESE’s CareCubed tool, a solution is now available which improves the quality of care provided, increases transparency in commissioning and gives greater control over costs.
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CareCubed Children’s saved council £307k in the first four months of implementation across only eight cases showcasing staggering return on investment.
CareCubed Children’s saved council £307k in the first four months of implementation across only eight cases showcasing staggering return on investment.
Evidence-based assessment identifies 70% of activities lacking direct customer value allowing council to redesign to reduce waste and improve customer experience
CareCubed brings greater control of care costs with savings of £7k a month for adults with learning disabilities whilst also improving the quality of care.
High-level business review leads to organisational restructure, which created £250k savings and helped to reduce call-centre failure demand from 34% to 14%
Customer-centric transformation model in organisational review set to deliver benefits to residents and businesses and create a potential saving of £1.4m
Councils modernise service delivery to overcome £460kpa of failure demand by understanding customer demand which has helped to ensure customer self-serve
Local government innovation club; a network of forward-thinking professionals working on the next generation of sector led improvement and transformation
