Culture Change Success

Case Study – Aylesbury Vale District Council

Aylesbury Vale District Council identified that they wanted develop a more commercial culture. During the organisational restructure, the council wanted to ensure staff with the right behaviours were selected for the new organisation. As a result, more than 400 employees needed to engage with a behaviours-led approach to see whether they suited the new culture. In addition to behaviour assessments, iESE carried out “assessor role” training in order to build capacity into the organisation. This process brought great success to culture change during organisation restructure.

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Improve Customer Satisfaction

Improve Customer Satisfaction

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Digital In Local Government

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Culture Change Success

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Behaviour-led approach with more than 400 staff behavioural assessments brings culture change success during organisation restructure

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