AppGuard Cyber Defence

Improve Your Cyber Defence

Prevent cyber-attacks and improve your cyber defence with AppGuard; a new proven technology built on a Zero-Trust Framework. The cyber-attack landscape has dramatically changed with UK Councils having faced over 500 million cyber-attacks in 2019 alone. At a time when councils’ resources are over-stretched and workers are having to be exceptionally adaptable, they are being hit harder than ever by targeted cyber-attacks.Working remotely has significantly increased the risks from attacks and traditional anti-virus and EDR systems are no longer enough to combat the increasing sophistication and volume of attacks.

To download this document please complete the webform below.

IESE resources and documents for download 

Select your document from below using the filters. 

 

Charity Improves Care Negotiations

Charity Improves Care Negotiations

CareCubed helps charity negotiate better rates and protect their revenue to ensure quality care and show compliance with CQC standards.
Local Government Cyber Defence

Local Government Cyber Defence

A new zero-day approach to cyber defence is needed to protect your council, staff and residents data from targeted cyber attacks
Council Improves Cyber Security

Council Improves Cyber Security

Midlands Council adopts new cyber security technology to keep the council, its staff and customers safe from the new wave of cyber attacks
Social Prescribing Improves Health

Social Prescribing Improves Health

Social prescribing encourages residents to take greater responsibility in their health resulting in 53% reduction in GP appointments
Give Clarity on Transformation

Give Clarity on Transformation

Give clarity + ensure senior members and officers sign off on your transformation plan by defining and uniting language around transformation
Support for Organisational Change

Support for Organisational Change

iESE diagnostic wheel gives a better understanding of a fire service’s culture allowing staff to buy-in to organisational change
Define Transformation Agenda

Define Transformation Agenda

iESE worked with Clackmannanshire Council to help define its transformation agenda through use of its Innovation Mandate tool.
Care Provider Cost Clarity

Care Provider Cost Clarity

Care provider gains clarity over support needs and consistency of approach for placement prices creating an evidence-based negotiation process.
Children’s Module Reaps Riches

Children’s Module Reaps Riches

CareCubed Children’s saved council £307k in the first four months of implementation across only eight cases showcasing staggering return on investment.
Customer Transformation Review

Customer Transformation Review

Evidence-based assessment identifies 70% of activities lacking direct customer value allowing council to redesign to reduce waste and improve customer experience
CareCubed Charter

CareCubed Charter

New CareCubed charter for commissioners and providers to act as a protocol for users and sets the expected behaviour for both parties.
Improve Customer Satisfaction

Improve Customer Satisfaction

Behaviour-led approach which encourages active listening shown to improve customer satisfaction and staff morale with on-hold time reduced by 21%
Efficiency From Customer Focus

Efficiency From Customer Focus

Drive whole organisation efficiency and achieve significant savings by assessing customer focus and understanding customer demand
Savings On Placement Prices

Savings On Placement Prices

Evidence-based online tool brings savings on placement prices by giving greater visibility and control over the cost of care
Local Government Innovation Club

Local Government Innovation Club

Local government innovation club; a network of forward-thinking professionals working on the next generation of sector led improvement and transformation
Improve Customer Experience

Improve Customer Experience

Evidence-based review analyses 150 external customer demands to improve customer experience and reduce failure demand within one week
Research-Led Transformation Framework

Research-Led Transformation Framework

Bring certainty to your transformation using a research-led transformation framework allowing your council, residents and local area to thrive
Deliver More Consistency

Deliver More Consistency

Customer-focus review helped to understand customer demand and improve customer experience, identifying 89% of customer contact as waste activity
Digital In Local Government

Digital In Local Government

The use of digital and technology in local government; closing the gap on digital transformation and guiding the right behaviours
Consistency Sourcing Care Placements

Consistency Sourcing Care Placements

Savings of £605kpa and consistency of approach to sourcing individual care placements using CareCubed bringing creditability with providers
Framework For Council Transformation

Framework For Council Transformation

Research-led transformation framework with roadmap for council reform to drive effective change using data from 90% of councils across UK
Planning Service Review

Planning Service Review

Planning service review using evidence-based methodology identifies failure demand and key areas for improvement to become best-in-class service
AppGuard Cyber Defence

AppGuard Cyber Defence

Prevent cyber-attacks and improve your cyber defence with AppGuard; a new proven technology built on a Zero-Trust Framework.
Meet Local Residents Needs

Meet Local Residents Needs

Within 3 months 1600 tasks were created to meet local residents needs including graffiti, fly-tipping and dog fouling
Cost of Cyber Security

Cost of Cyber Security

With detect and react strategies failing, we need to identify the true cost of cyber security and mitigate cyber-attack risks more effectively.
Planning Applications Profit

Planning Applications Profit

From £1.5m in planning applications costs to £450k profit by transforming the iESE way empowering the council to continue improving
Understand Direction of Transformation

Understand Direction of Transformation

Innovation Mandate helps both officers and members understand direction of transformation and agree on direction of focus for change.
Understand Customer Demand

Understand Customer Demand

Customer-focus review helped to understand customer demand and improve customer experience, identifying 89% of customer contact as waste activity
Greater Control of Care Costs

Greater Control of Care Costs

CareCubed brings greater control of care costs with savings of £7k a month for adults with learning disabilities whilst also improving the quality of care.
Deliver Benefits For Residents

Deliver Benefits For Residents

Customer-centric transformation model in organisational review set to deliver benefits to residents and businesses and create a potential saving of £1.4m
Significant Financial Savings

Significant Financial Savings

CareCubed brings significant financial savings and cost avoidance totalling to £510k, and has opened dialogue on rates with providers.
Behavioural Framework For Change

Behavioural Framework For Change

Merge of council ICT services saves £5million per annum, using behavioural framework for culture change in transformation programme
Customer Self-Serve

Customer Self-Serve

Councils modernise service delivery to overcome £460kpa of failure demand by understanding customer demand which has helped to ensure customer self-serve
Reduce Failure Demand

Reduce Failure Demand

High-level business review leads to organisational restructure, which created £250k savings and helped to reduce call-centre failure demand from 34% to 14%
Standardise ICT Services

Standardise ICT Services

Merging of tri-council services to standardise ICT services and improve service delivery brings in £250k of savings in year one
Culture Change Success

Culture Change Success

Behaviour-led approach with more than 400 staff behavioural assessments brings culture change success during organisation restructure