A forward-thinking UK Midlands Council, which is about to embark on its second phase of an ambitious business transformation programme to digitise its business, adopts a new cyber security technology to keep the council, its staff and customers safe from the new wave of cyber attacks. The world has changed and Local Authorities IT Services have increasing demands to protect their systems from the new sophisticated attacks. Therefore, investment in new cyber security technology is vital to ensure secure remote working, improve efficiencies and meet customer demand to access public services online.
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CareCubed Children’s saved council £307k in the first four months of implementation across only eight cases showcasing staggering return on investment.
Evidence-based assessment identifies 70% of activities lacking direct customer value allowing council to redesign to reduce waste and improve customer experience
Local government innovation club; a network of forward-thinking professionals working on the next generation of sector led improvement and transformation
CareCubed brings greater control of care costs with savings of £7k a month for adults with learning disabilities whilst also improving the quality of care.
Customer-centric transformation model in organisational review set to deliver benefits to residents and businesses and create a potential saving of £1.4m
Councils modernise service delivery to overcome £460kpa of failure demand by understanding customer demand which has helped to ensure customer self-serve
High-level business review leads to organisational restructure, which created £250k savings and helped to reduce call-centre failure demand from 34% to 14%
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