Case Study – Surrey County Council – Children’s Services
When Surrey County Council created a new Corporate Parenting Commissioning Team in January 2021 it also implemented CareCubed for Children as an important tool in the armoury. CareCubed has allowed Surrey County County to gain greater confidence that they are paying a fair cost of care and helping deliver a sustainable and sufficient environment for providers and children. CareCubed has also helped the newly formed commissioning team generate savings, including £750k saved on market spot purchasing alone.
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CareCubed Children’s saved council £307k in the first four months of implementation across only eight cases showcasing staggering return on investment.
CareCubed Children’s saved council £307k in the first four months of implementation across only eight cases showcasing staggering return on investment.
Evidence-based assessment identifies 70% of activities lacking direct customer value allowing council to redesign to reduce waste and improve customer experience
CareCubed brings greater control of care costs with savings of £7k a month for adults with learning disabilities whilst also improving the quality of care.
High-level business review leads to organisational restructure, which created £250k savings and helped to reduce call-centre failure demand from 34% to 14%
Customer-centric transformation model in organisational review set to deliver benefits to residents and businesses and create a potential saving of £1.4m
Councils modernise service delivery to overcome £460kpa of failure demand by understanding customer demand which has helped to ensure customer self-serve
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