Wiltshire Council pride themselves on their person-centred approach to sourcing individual care placements. Particularly for those with specialist care needs. But due to the sheer volume of cases, they knew that their processes were not as consistent as they’d like. They also saw a lot of variation in costs across similar needs. Therefore, this means a lack of visibility as to how a placement price was determined. Wiltshire now reap savings of £605kpa and consistency of approach to care cost calculations using CareCubed. Furthermore, it gives them much better creditability with providers.
CareCubed Children’s saved council £307k in the first four months of implementation across only eight cases showcasing staggering return on investment.
CareCubed Children’s saved council £307k in the first four months of implementation across only eight cases showcasing staggering return on investment.
Evidence-based assessment identifies 70% of activities lacking direct customer value allowing council to redesign to reduce waste and improve customer experience
CareCubed brings greater control of care costs with savings of £7k a month for adults with learning disabilities whilst also improving the quality of care.
High-level business review leads to organisational restructure, which created £250k savings and helped to reduce call-centre failure demand from 34% to 14%
Customer-centric transformation model in organisational review set to deliver benefits to residents and businesses and create a potential saving of £1.4m
Councils modernise service delivery to overcome £460kpa of failure demand by understanding customer demand which has helped to ensure customer self-serve
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